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It is unusual to be able to work with a company that knows the product line that well. I am willing to pay a premium for knowledge and good service -- but I didn't have to -- the parts were cheaper than the local dealer and the correct ones the first time. You are my first call next time -- thank you.
Mike is great to work with. He responds very quickly to questions and is very helpful. Tested the reel out yesterday running off a surface well and it works great!
I’m thoroughly impressed by the Kifco Water Reel. I purchased for my outdoor riding arena. It operates perfectly, makes my arena dust-free to ride in horse after horse, and I love the solar panel for maintenance-free charging. The cherry on top was the customer service. The team went above and beyond to help me get set up and ensure everything worked exactly as I needed. (Thank you Mike & Brian!) In short: an incredible product paired with exceptional support. Buy one!
Thanks for the fast service and free Nelson upgrade. Exactly what I needed.
